UNIFIED PRODUCT INTELLIGENCE FOR SMARTER AI
Contextual Conversations, Redefined
An AI agent that seamlessly combines product usage data, knowledge-base , and CRM data to deliver tailored, real-time conversations. Provide users with precise guidance and proactive support, driving engagement, improving adoption, and ensuring satisfaction.
PRODUCT KNOWLEDGE BASE
Train Your AI with Product Knowledge
Eucera connects with your help centers, knowledge bases, and video libraries, creating a robust training dataset. Keep your AI up-to-date and ready to deliver contextual answers that evolve with your product.
PRODUCT USAGE DATA
See Through Your Users’ Eyes
Eucera’s Session Replay gives you a complete playback of user interactions, helping you uncover behavior patterns, identify pain points, and improve workflows. The AI agent leverages these insights to provide smarter, more context-aware responses, proactively addressing user challenges and guiding them toward successful outcomes.
Track and Personalize User Journeys
Eucera’s Usage Tracking captures real-time product usage data, providing insights into feature adoption, user workflows, and engagement trends. The AI agent utilizes this data to deliver personalized guidance, recommend relevant features, and identify opportunities to improve user engagement and retention—all in real time.
Understand and Target User Cohorts
Eucera introduces advanced behavioral segmentation, allowing you to group users into cohorts based on their actions, engagement patterns, and feature usage. Easily measure and analyze how different segments interact with your product, identify trends, and optimize for specific user needs. The AI agent leverages these cohorts to provide tailored recommendations, drive deeper engagement, and improve overall product success.